Terms and Conditions

Terms and Conditions

The following terms and conditions apply for all interactions with this web site.  

Copyright Notice 
All materials shown on Sanitary Pump Source’s website are protected by international copyright laws.  These materials may not be copied, reproduced, distributed, uploaded, published, transmitted or used in any other way without written permission by Sanitary Pump Source.  

Order Placement
New and existing customers can place orders via this website. Customers must provide a valid Billing and Shipping address for an order to be processed. An order number will be assigned during the check-out process.  A final order acknowledgement with expected ship date will be sent via email within 24 hours, excluding weekends and holidays.
We accept purchase orders from customers with approved accounts. In order to set up an account online you need to complete the New Account Registration form in the Login section of our website, and you must request credit approval in order to use a Purchase Order. Note: The minimum order value for orders placed with a Purchase Order is $100.

Sanitary Pump Source cannot be held responsible for any misuse of the ordering system by your employees or companions. Security of your USERID and passwords are your responsibility. Purchase Order and Credit Card orders received by us are considered authentic and are shipped promptly by our automated system. If you suspect any fraudulent use of your account, please contact us immediately so your account can be placed on hold.

Changes to Existing Orders
Once an order begins to be processed, customer changes are not possible. Certain products, due to custom design or exceeding our max level of stock, are non-cancellable and non-returnable, as determined by customer service. Most returnable items are subject to restocking fees and must be unused and not damaged in any way. After 30 days of item receipt, returns will not be accepted for any reason with the exception of warranty issues.
If a change needs to be made to your order or you would like to determine if an item can be returned, please contact us and have your Order Number ready.

Taxes
Sanitary Pump Source is located in the state of Ohio and is obligated to charge sales tax respectively for delivery within Ohio. Ohio tax-exempt customers must submit their tax exemption certificate to avoid tax. We do not add or collect sales tax for states other than Ohio. It is the customer’s responsibility to pay appropriate tax to your state when necessary.

Trademarks
All trademarks or service marks are property of their respective owners.
Ampco® is a Registered Trademark of Ampco Pumps Company.
Wright Pump® is a Registered Trademark of the IDEX Corporation.
Waukesha Pumps® is a Registered Trademark of the SPX Corporation.
Alfa Laval® is a Registered Trademark of Alfa Laval Corporate AB.

Shipments
All shipments are FOB, customer has ownership and responsibility once the package is in possession of the shipping company. Please inspect all deliveries promptly. You must notify us within 48 hours of receipt with reported discrepancies or shortages. Sanitary Pump Source reserves the right to change the carrier and shipping method of any order.

Handling Fee
We calculate the shipping and handling charges based on our actual preferred carrier shipping charges, plus a handling fee based upon the number of items being shipped.

Indemnity
You agree to indemnify and hold Sanitary Pump Source and its officers, employees, and affiliates harmless from any liability, demands, loss, claims of expenses (including attorneys' fees), made against it by any third party due to or arising out of connection with your use of the Sanitary Pump Source website. In the event of any litigation arising out of these terms and conditions of sales, the supplier shall be entitled to its reasonable costs and expenses incurred including attorney fees.
These terms and conditions of sale shall be governed by the laws of the State of Ohio.

Limitation of Liability
IN NO EVENT SHALL SANITARY PUMP SOURCE BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES NOR SHALL SANITARY PUMP SOURCE BE LIABLE FOR ANY LOSS OF PROFIT, LOSS BY REASON OF PLANT SHUTDOWN, NON-OPERATION OR INCREASED EXPENSE OF OPERATION, LOSS OF PRODUCT OR MATERIALS, WITH RESPECT TO THIS WEB SITE.

Manufacturers' Warranties
SANITARY PUMP SOURCE warrants parts free from defects in materials and workmanship for a period of twelve (12) months from shipment.  THIS WARRANTY EXTENDS ONLY TO USER, AND IN NO EVENT SHALL SANITARY PUMP SOURCE BE LIABLE FOR PROPERTY DAMAGE SUSTAINED BY A PERSON DESIGNATED BY THE LAW OF ANY JURISDICTION AS A THIRD PARTY BENEFICIARY OF THIS WARRANTY OR ANY OTHER WARRANTY HELD TO SURVIVE SANITARY PUMP SOURCE's DISCLAIMER.  With respect to equipment, materials, parts and accessories manufactured by others, SANITARY PUMP SOURCE will undertake to obtain for User the full benefits of the manufacturer's warranties, BUT IN NO EVENT SHALL USER OR ANY OTHER PERSON HAVE ANY REMEDY AGAINST SANITARY PUMP SOURCE FOR BREACH OF A MANUFACTURER'S WARRANTY.  THE WARRANTY DESCRIBED IN THIS PARAGRAPH SHALL BE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.